Saturday, November 19, 2011

How to Launch Citrix .ica files Using Google Chrome

Updated: 10/19/2013

One of the problems you may face when launching a Citrix Application in Google Chrome is that .ica may not launch automatically. This is what you have to do to make it work. (Tested only on Citrix XenApp 6.0/6.5)

Option A:

1. Login to your Citrix XenApp web interface public facing website.
2. Click on a Citrix application to launch.
3. The file will "download". Click on the arrow and select "Always Open Files of this Type"


4. Click on the name of the application and it will launch. [Optionally, after selection. Launch the item again from Citrix. It should launch]

Option B:

* Usually for people that can't seem to launch anything in Citrix XenApp
* Mac User's. Just make sure that you have Citrix Receiver for Mac (11.8) Installed and after completing Option A. *You "shouldn't experience issues", it seems to be a Windows issue.
1. Click on the tool option and select options (Windows/MAC - Settings)


2. Settings => Show Advanced Settings => Content Settings => Plugins Select the option underneath "Disable individual plug-ins... (**Optionally, just type in "Content" in the Search Bar under settings)


3. Disable Citrix Receiver. Close the settings browser and then log back into Citrix. Launch an application. It will now work flawlessly. 


(FYI. Make sure you complete Option A if you have not before launching an application after completing Option B.)

4. Download the latest version of Citrix Receiver from the Google Chrome Web Store:
http://www.citrix.com/downloads/citrix-receiver/other-platforms/receiver-for-chromebook-111.html

***Disclamier: Citrix requires Storefront server to be setup and enabled by your IT Engineer/Citrix Administrator in addition to XenApp or XenDesktop. This "work around" by Citrix is a limitation that the company hasn't addressed on the actual receiver client technology itself. The other alternative is for Citrix to work with Google's Chrome team directly to have them fully integrate the .ica file technology into Chrome like Adobe's technology. Outside of this...you have to setup a Storefront server. Yes, it is a PITA workaround.*** 

Option C:

VMware fully supports Google Chromebooks and Google Chrome with VMware Horizon Suite 5.3 (Horizon Mirage 4.3 has been merged with VMware Horizon View) Formerly, VMware View.

VMware Horizon Suite 4.3 fully supports Google Chromebooks via a real HTML5 Application.

http://www.vmware.com/company/news/releases/vmw-euc-portfolio-10-15-13.html
http://www.vmware.com/products/horizon-suite/



1. Buy a Chromebook: http://www.google.com/intl/en/chrome/devices/chromebooks.html

2. Buy a Chromebox: http://www.google.com/intl/en/chrome/devices/chromebox.html

25 comments:

  1. This worked for me! I've spent a while trying to figure out why Citrix would seemingly do nothing when I tried launching a RDP link.

    To make this page more relevant it is worth updating it to reference the latest Chrome menus:

    - the menu option is now just "Settings"
    - Under the Hood is now Advanced Settings

    Otherwise this is exactly what I needed - thanks!

    ReplyDelete
    Replies
    1. Thanks! Post updated. I haven't looked at it in a while. It's now updated with current information.

      Delete
  2. There isn't a Citrix Receiver on the list for me to disable.

    ReplyDelete
  3. Thanks for trying to solve this problem. However, I too, like Katie above, have no Citrix Receiver in the list. After completing Option A, clicking on the .ica file link does nothing. Also clicking on the downloaded .ica file does nothing :-( Thanks to Anonymous for updating the Chrome menu description.

    ReplyDelete
  4. Option A didn't work and Option B doesn't exist. As noted by Anonymous, Options is now Settings, but I can't find any Advanced Settings there.

    ReplyDelete
  5. I'm using chrome v 21 and it doesn't show a Citrix plugin to disable and setting "Always open files of this type" did nothing. This the only single reason I don't use Chrome as my default browser. If it would just do this one thing I would ditch all other browsers, but for now I'm sticking with firefox. I may like chrome but firefox just makes it too easy. I never had to fiddle with firefox it just worked. I've read so many web pages on trying to get chrome to work it's ridiculous. Why is this to hard for chrome to do when it does so many other things so well????

    ReplyDelete
    Replies
    1. Blog post is updated. They just moved the location a little bit. I hope this helps.

      Delete
  6. I had this exact problem (no .ica file in Option B) but I was determined to figure out what the hell was happening. First I disabled the pop up blocker for citrix homepage. Then, I went to the Citrix site and downloaded the web plug-in manually.
    http://www.citrix.com/English/ss/downloads/details.asp?downloadId=2323596&productId=186#top

    As I was downloading the plug-in, I found out that Java needed to be updated so I did that too. For some reason, Java wasn't updating right but I got everything to work perfectly after that. I couldn't tell you if it was one step or a combination of all three.

    ReplyDelete
    Replies
    1. I don't think Java was your issue. I have experienced the same issue on Ubuntu, Windows 7, MAC OSX in some form, it was always the plugin. The post has been updated! Please review.

      Delete
  7. Agreed. I tried 5 times to get the plugin to work on my co-workers machine and it didn't work until I downloaded it from Citrix's website.

    ReplyDelete
  8. I donwload *.ica file and try to open it with the Citrix Receiver. Nothing happens. Chrome is allowed on firewall.

    ReplyDelete
  9. Whenever I open my Citrix, it comes up in Open Freely and a bunch of text comes up. What do I do?

    ReplyDelete
  10. I have a Samsung Chromebook and have donwloaded the latest Citrix Receiver from Google Chrome Webstore. It downloads the ICA file, but will not open it. Do my IT guys need to do the Storefront work around fix?
    Also annoying is that there is no all in one email app (as with IOS), which would encompass Googlemail, other POP accounts and Outlook Exchange (I know Googlemail will take in other POP accounts, but it won't take in Exchange)
    Thanks!!

    ReplyDelete
    Replies
    1. Citrix released a crap application to be honest. It's not a real HTML5 application. It requires your IT folks to add a storefront component to Citrix Web Interface so that it will work (which no-one is likely to do) since it's a bit complicated and a pain to setup. If you have a Chromebook, keep it mind...it's for those living in the Google cloud, it's not for Microsoft Exchange users. Honestly, Windows 7 is best for you if you are an Exchange user.

      Delete
  11. Exact same problem with me. I work for Sita UK, got a Samsung chromebook for xmas, have downloaded Citrix Receiver, can log into my citrix a/c with my username and password, but nothing will open, just says cannot open .ica file not supported, visit Chrome Webstore for app, which I already have (citrix receiver). So am stuck, any help appreciated. Robert.

    ReplyDelete
  12. I had the same problem as a number of the commenters - Option A didn't work, Option B there was nothing to disable. I followed the advice above to go to the citrix page to directly download the current driver (for me, it's the Windows 8 compatible one, not the exact one linked to above). THEN I was able to follow Option A, and it worked great!

    ReplyDelete
  13. same problem here. it doesn't show citrix to enable it.

    ReplyDelete
  14. It works for google chrome on windows but not on phone app of my iphone :( is there anyway i can enter into advance settings there and disable the things you mentioned?appreciate then guidance so far:)

    ReplyDelete
  15. Install Citrix web plugin 12.3 and also Java runtime worked for me...

    ReplyDelete